Privacy Policy

1. Introduction

Mateli & Associates ("we", "us", "our") is committed to protecting your privacy in accordance with the Kenya Data Protection Act, 2019. This policy explains how we collect, use, and protect your personal data when you use our website at mateliassociates.com.

2. Data We Collect

We collect the following data through our website:

• Contact forms: Name, email, phone number, company, service interest, and message content.
• Quote wizard: Business type, revenue range, service needs, urgency, and contact details.
• Newsletter: Email address.
• Tax calculator: Salary or revenue amounts (anonymous unless you opt for email report).
• Analytics: Anonymous usage data via Google Analytics 4, loaded only after you grant consent through our cookie banner.

3. How We Use Your Data

• To respond to your enquiries and provide requested services.
• To send you relevant tax updates and insights (newsletter only, with your consent).
• To improve our website and services through anonymous analytics.
• To comply with legal and regulatory obligations.

4. Data Sharing

We do not sell or share your personal data with third parties except:

• Email delivery (GoDaddy SMTP) and newsletter service providers, solely for delivering communications you have requested.
• Google Analytics (Google LLC) for anonymous website usage statistics — only when you have accepted analytics cookies via our consent banner.
• When required by law or regulation.

5. Your Rights

Under the Kenya Data Protection Act, 2019, you have the right to:

• Access your personal data.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to processing of your data.
• Withdraw consent at any time.

6. Data Retention

We retain contact form and quote data for 24 months. Newsletter subscriptions remain active until you unsubscribe. Analytics data is anonymized and retained per Google/Microsoft policies.

7. Cookies & Consent

We use optional analytics cookies (Google Analytics 4) to understand how visitors use our site. These cookies are only loaded after you explicitly click “Accept”on the cookie consent banner shown on your first visit. If you click “Decline”, no analytics cookies are set and no tracking data is collected.

International visitors: This consent mechanism complies with the EU General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and the Kenya Data Protection Act 2019.

8. Contact

For privacy-related enquiries, contact us at: nicholas@mateliassociates.com

Nairobi, Kenya